Pup-ular questions.
How do custom treat labels work?+
Pick a product, upload a clear photo of your pup, choose an event banner (birthday, Halloween, wedding, gotcha day, and more), and we'll print and ship it to you.
What photo works best?+
A well-lit, front-facing photo of your dog with a clean background. JPG or PNG, at least 1000px wide.
How long does shipping take?+
Custom orders ship in 3–5 business days. Standard items ship next business day. Most US orders arrive within 5–7 business days.
Are the treats safe for all dogs?+
All our treats use vet-approved, human-grade ingredients with no artificial preservatives. Always check the listed ingredients for allergies.
Can I return a custom item?+
Custom items are non-returnable, but we'll fix any printing or quality issues — just email us within 14 days.
Do you offer wholesale?+
Yes! Reach out via the contact page and we'll send our wholesale catalog.
