Pup-ular questions.

How do custom treat labels work?+

Pick a product, upload a clear photo of your pup, choose an event banner (birthday, Halloween, wedding, gotcha day, and more), and we'll print and ship it to you.

What photo works best?+

A well-lit, front-facing photo of your dog with a clean background. JPG or PNG, at least 1000px wide.

How long does shipping take?+

Custom orders ship in 3–5 business days. Standard items ship next business day. Most US orders arrive within 5–7 business days.

Are the treats safe for all dogs?+

All our treats use vet-approved, human-grade ingredients with no artificial preservatives. Always check the listed ingredients for allergies.

Can I return a custom item?+

Custom items are non-returnable, but we'll fix any printing or quality issues — just email us within 14 days.

Do you offer wholesale?+

Yes! Reach out via the contact page and we'll send our wholesale catalog.